Our Policies:
Implied consent for all policies given by virtue of performing the action of checking in for your reservation regardless of signature.
CHECK-IN/CHECK-OUT
Check-in: 3PM-9PM (if you expect to arrive after 9PM you must make arrangements with staff to ensure access to hotel).
We do not offer early check-in.
Check-Out: 11AM (if you have not departed your room by 11AM you will be charged an additional day).
CONTINENTAL BREAKFAST
Room rates include a continental breakfast, served in the breakfast room: 8:00 a.m. to 10:00 a.m. If you are leaving before this time and would like a grab and go option you must inform the front desk at check-in.
PET POLICY
We are pet friendly in Rooms 12 - 18 (3rd floor only) for a $75.00 pet fee (up to two animals).
Pets cannot be left alone in your room and are not allowed in any public areas where food is served, ex. tavern or breakfast room.
You will be liable for any damages: a $250+ cleaning/damage fee will be applied as needed.
You will be required to sign a pet agreement upon check in.
As per CO HB16-1426 it is a petty offense to intentionally misrepresent that an animal is a service animal. This means is it a crime to knowingly take a non-service animal into a public business under the guise it is actually a service animal and is subject to fines. This constitutes as a warning.
OCCUPANCY
Children, five and over, are considered adult guests and counted in the maximum room capacity.
Children under the age of five, that share a bed with parents, will not be counted in the maximum room capacity.
Charge for each extra person over the set accommodation (five years old and over) in the room is $25 per person per night.
DEPOSIT/CANCELLATION/CREDIT CARD POLICY
A credit card (Visa, Mastercard, Discover, American Express) is required to hold your reservation and will be used for all costs including deposits, merchandise, and applicable fees.
Non-refundable rates may be charged in full anytime.
For a standard refundable reservation your card will not be charged until the day of check-in (unless you have chosen travel protection - travel protection cancellation polices will differ dependent upon selection).
Standard reservation cancellations received within 2-3 days of your arrival, will be charged a $50 handling fee.
Standard reservations cancelled on the day of arrival (or no-shows), will be charged for the first night's stay.
OTA Reservations (Expedia, etc.) are not refundable within 3 days of your arrival.
Please note, group and holiday reservations, may require up to a fourteen (14) day cancellation notice.
ELEVATION
The hotels elevation is approx. 9,600 feet.
Please be aware of the impacts of elevation on the body: breathlessness, headache, upset stomach, sleep issues and fatigue are common side effects of high altitude.
At high altitude, there's less oxygen in the air, and this can affect your body.
If you have to depart early due to health reasons your outstanding reservation amount will only be refunded (minus a handling fee) if we are able to rebook your room for that time period.
HISTORIC BUILDING INFORMATION
The Hotel St. Nicholas is over 128 years old and with that, has the idiosyncrasies of historic buildings: some squeaking of floors, uneven surfaces, some areas are warmer and colder depending on the time of year (we provide fans/heaters as needed), narrow doorways, delicate windows, antiques, carpets and a wonderful history we would love to share with you during your stay.
PARKING
Ample free parking is available: parking lot and street parking.
We are not able to accommodate oversized vehicles, trailers or RVs in our parking lot.
SHUTTLES
Town and casino operated shuttles are available.
These are not affiliated with the hotel. We are not responsible for schedule changes, cancellations, no-shows, or discontinued service.
NO SMOKING POLICY
The Hotel St. Nicholas is a non-smoking facility.
Smoking of any kind including vaping, tobacco, and marijuana, is NOT permitted inside the building.
Smoking is permitted outdoors in designated areas (patio on Eaton Ave).
Any smoking inside will result in a minimum of $250+ charge to cover extensive cleaning of the room, which includes labor and cleaning of walls, window coverings, all bedding, and soft surfaces such as chairs and pillows.
GREEN POLICY
The Hotel St. Nicholas supports conservation through our Green Program. Program elements include energy conservation, minimizing disposable tableware, use of cotton-based linens, blue recycling bag provided in each room and limited housekeeping during guest stays. In order to save water and resources, we will not automatically replenish towels and linens, but will do so if asked.
LIABILITY & CONDUCT
We are not responsible for allergies, lost/damaged personal property in the building, the grounds or parking lot.
Additional fees apply for damages, removed items, cleaning or special requests.
Disturbances in any area of the hotel, tavern, spa or grounds may result in guest removal without refund.
Staff may enter rooms or inspect sites for maintenance, cleaning, or policy enforcement at any time.
No personal cooking or beverage appliances allowed in hotel rooms (medical devices are exempt but do inform staff in case of power issues).
